Salary £11,544 per annum (pro-rata of full time equivalent £28,860)
Location Teddington Shop
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Job Title: Assistant Shop Manager

Salary: £11,544 per annum (pro-rata of full time equivalent £28,860)        

Team: Teddington

Hours: Part Time, 15 hours per week

Contract Type: Permanent

Location: Teddington Shop, TW11 8QZ

 

About the role

Your key purpose will be to have the responsibility for running a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers.  This role blends retail management, people leadership and charity governance.

 

About you

This role requires experience of charity retail, preferrable in a supporting or managerial role.

You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics.

You will need to show you are fair, patient and empathetic leader.

There may occasionally be opportunities to support other nearby stores for holiday or sickness cover, but this would be discussed and agreed in advance.

 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

  • NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

  • 27 days plus Bank Holidays rising with length of service
  • 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

  • Generous sick pay scheme
  • Enhanced maternity, adoption, and paternity leave pay
  • Flexible working arrangements
  • Death in service benefits
  • Reimbursed professional membership fees
  • Eye care
  • Employee referral scheme
  • Blue Light discount card

Health and wellbeing

  • Employee Assistance Programme
  • Occupational Health
  • Mindfulness sessions
  • Mental Health First Aiders

 

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion


Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Zeala Day,Zeala.Day@shootingstar.org.uk or 07717 441525 if you have any questions about this role.

Anticipated Closing Date: 18/08/2026

 

About Shooting Star Children’s Hospices

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count

To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.

Annual Leave

Pension Scheme

Starlight Academy

Retail Discounts

Employee Assistance Programme

Cycle to Work Scheme

Recognition 'Star' Awards

Employee Referral Scheme

  • Spencer
  • Distribution Manager

“Throughout my career, I have always looked for roles where I can directly or indirectly help organisations grow and develop. Since joining Shooting Star, my goal is to constantly do just that, using my knowledge in logistics and warehousing. It has been great to assist in the charity’s growth”

  • Jess
  • Nurse

“I started as a newly qualified nurse, now I have the skills and confidence to care for any child that comes into the hospice no matter how complex their care needs are.”